We understand that because of the mechanical nature of our business, machines will inevitably require service. When equipment failure is not an option, we provide rapid and high quality service of machines so residents will have continuous, uninterrupted use of their laundry facilities.
Jetz Companies strives for same day response (excluding holidays and weekends), and no longer than the next business day for most service issues. We set the bar high and maintain our machines through meticulous attention to detail. Our job is to make sure you never have to worry about your residents being taken care of.
Jetz provides end-to-end services and solutions to meet our clients’ needs, including:
- planning laundry programs that are tailored to your specific needs
- consulting on the design of your laundry room experience, from equipment placement and utility considerations to recommending ways to conserve energy and maximize returns
- installing the highest quality, energy-efficient laundry equipment, including ADA-compliant equipment
- providing start-up training and continuing support through instructional signage
- offer innovative technology solutions such as web-based monitoring of machine status, and email and text alerts when laundry cycle is complete
- providing card systems, as well as tamper-proof security
- performing periodic audits to ensure accountability of income
- responding quickly to any service calls and promptly address any concerns